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How Team Collaboration Tools Increase Productivity

In order for a business to be successful, there needs to be a team of employees that are dedicated to their work and have the …

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Tap to Pay: Prepare Your Business Now for What’s Soon to Be the Gold Standard in Payment Processing

Technology evolves quickly in the realm of payment processing. Just a few years ago paying via EVM chip encryption would have been unthinkable but paying …

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Why the Savviest Business Owners Are Switching POS Providers and You Should Too

Whether you’ve been in business for 30 years or you’re a small shop just learning the ins and outs of payment processing, here’s what you …

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On-Site vs Cloud Contact Centers: Should You Make the Transition?

If you’re ready to make the switch from an on-premises contact center to a cloud contact center or a CCaaS solution there’s one thing that’s …

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What to Consider When Choosing a New CCaaS Provider

CCaaS offers numerous benefits for contact centers, such as scalability, flexibility, and cost savings. With the right provider, CCaaS can help your contact center improve …

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3 Unexpected Ways IoT Has Shaped Our Everyday Lives

The internet of things, or IoT, continues to expand in both expected and unexpected ways. New IoT devices are being developed for everything from monitoring …

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